FTP (File Transfer Protocol)

What is FTP, and what does an FTP client do?

FTP stands for File Transfer Protocol. It is the most widely-used protocol designed for transferring files from one machine to another. It allows you to design your site locally and upload it to our servers when it is ready. Most FTP programs also allow you to create directories, rename and delete files.

Where can I get an FTP client?

Through your browser you can type in ftp://ftp.domainname.com and then enter your user name and password. You can then drag your files into the correct directories. It may be easier to use a graphical FTP client, such as one of the following FTP programs:

Filezilla
WS_FTP
CuteFTP
Fetch (Apple OS)

Once you have a program ready use your account information to login.

Host: ftp.domainname.com
User name: domainname.com
Password: Your Password

You will be automatically placed into your root folder where you can upload and download your files. Place your files into the 'wwwroot' directory and databases into the 'db' folder. Please be sure to always have a backup of your files just in case. BMCHosting.com cannot provide backups of your files should they be lost.